If you are interested in getting your website, mobile and/or in-store offerings and service tested so you can win more business, check out the Frank Online Marketing website. We do large sample-size usability testing, as get the customer feedback that will increase your online and in-store sales conversion and customer retention rates. You’ll find lots of great… Read More »
There’s a scam out there where somebody calls pretending to be from Visa or Mastercard Security, investigating a possible misuse of your credit card. They sound very legit, even saying you are free to call Visa or Mastercard’s security department to check on it. In a series of questions they win your confidence and get… Read More »
I’ve been using computers since the late 1970s, before a lot of you were even born! (Yikes!) It is easy for people like me to forget that computer skills which have become basic to us can be really confusing to people with less computer experience. As I get asked questions, I’m starting to put together… Read More »
I got an email from a frustrated applicant who told a story that, sadly, I’ve heard many times before. She’s wasted time and money with what turned out to be scams in her efforts to find work she can do from home. She’s wondering if there are ANY real work-from-home opportunities out there. What are… Read More »
Very exciting news: We’ve got a project about to launch that will call for hundreds of Canadian Web Mystery Shoppers over the next few months. You will be paid for your time, and can do the work from home. So if you are Canadian, sign up now!
Police investigate online scheme involving fake Brock cheques Niagara Regional Police and Brock University are warning the public about bogus cheques that appear to be issued by the University and are being circulated throughout Canada. The cheques have been issued to people responding to an online advertisement seeking “secret shoppers” to evaluate the customer service… Read More »
This is a scam we see over and over again. I just got another of these e-mails in my inbox (see below). They make it seem that there is such a shortage of people willing to do paid surveys that they will pay you just to get started with them. Yeah, sure. If you follow… Read More »
It seems that there is spam going out under my name and the webmysteryshoppers.com address. I don’t think it is doing anything harmful; just being annoying. I am really, really sorry if you’ve got any of that. I’m trying to figure out if there’s a way to prevent it. In the meantime, if you want… Read More »
Now that it is becoming easier and easier to get customer feedback, will the need for mystery shoppers disappear? Well, there’s good news and bad news on that. Because it has become so easy, there are certainly way more customers providing customer feedback than ever before. And, unlike official mystery shoppers, they don’t ask to… Read More »
Hi folks. Looks like we may have some work coming up for Canadians over the next few months. If you haven’t already done so, sign up now to be a Web Mystery Shopper!